Interactive Minds Membership Terms and Conditions

General Conditions

Interactive Minds Membership is run by Interactive Minds for marketers around the world.

These Terms (Terms) govern the application for joining Interactive Minds Membership. It is your responsibility to review these Terms prior to joining the Membership. By purchasing a Membership you agree to be bound by these Terms. We reserve the right to amend these Terms at any time, and will provide the most recent version on our website.

Throughout these Terms, the terms “Interactive Minds”, “we”, “our” and “us” refer to Interactive Minds Pty Ltd and its associated entities, and “you” refers to the individual or business purchasing a Membership.

Your Membership with Interactive Minds includes access to the following over a 12 month period:

  • Access to the Online Membership Portal
  • 24 Online Training Sessions
  • 12 Online Expert Panel Q&As
  • 12 Marketing Templates
  • 2 Meetups in each city (Brisbane, Sydney, Melbourne)
  • 4 x Seminar Recordings
  • 15% Seminar Discount
  • 15% Digital Summit Discount
  • LinkedIn Profile Badge

1.0 Becoming a member

1.1 Our Membership details, entitlements and pricing will always be stated on our website located at
1.2 Joining Interactive Minds Membership can be done by filling out the form on our Website and completing your payment details. This will create access for you.
1.3 All information you provide during the application process must be accurate and complete, and it is your responsibility to keep your personal and payment details up to date.
1.4 We reserve the right to reject an application for any reason.
1.5 It is your responsibility to maintain the confidentiality of any password you create for accessing your account.
1.6 We will send you a confirmation email on payment of the applicable Membership Fee. Your Online Membership Portal access is deemed accepted on the day you receive the email.
1.7 Without prior written approval, no portion of your Membership may be transferred or sold to any party not participating in this membership agreement.
1.8 As an Interactive Minds Member, you have access to a range of benefits including access regular online training and support sessions, meetups and member discounts. Interactive Minds reserves the right to change the benefits from time to time.

2.0 Membership Fee

2.1. The Membership Fee may be paid by either:
2.1.1 A single annual upfront annual payment via credit card on our Website; or
2.1.2 An ongoing monthly credit card payment setup via our website, payable monthly in advance.
2.2 We may change the Membership Fees from time to time. If we do so, we will give you at least one month’s notice of the intended increase by email and by notice on our Website
2.3  We are committed to bringing value to our members, so if you change your mind please let us know and we will offer you a full refund. 

3.0 Auto Renewal

3.1 If you pay annually, your Membership will be automatically renewed each year, on the anniversary of the date you joined (Anniversary) unless you wish to terminate your Membership subscription. If you pay month by month, your membership subscription will continue month by month until such time you wish to terminate. 
3.2 The Membership Fee for the forthcoming period will be charged to the same credit card you used on joining, unless you specify otherwise or update your details in the membership portal.
3.3 If you wish to terminate your Membership when approaching your Anniversary date, you must give us notice at least one week prior to the Anniversary. If we do not receive notification from you, your Membership shall be auto-renewed and the applicable Membership Fee payable.

4.0 Refunds

4.1 We are committed to bringing value to our members, so if you change your mind please let us know and we will offer you a full refund. 
4.2 To get in touch with Interactive Minds regarding your membership please contact us in writing via [email protected]

5.0 Privacy

5.1 Personal Information provided by you during the Membership application process and throughout the duration of your Membership will be held and dealt with in accordance with our Privacy Policy, which is available on our Website.
5.2 Without limiting our Privacy Policy, you consent to:
5.2.1 Your identifying details being made accessible to other Members via our Facebook group and through online sessions you participate in; and
5.2.2 Receiving commercial emails from us. You may opt-out of emails by clicking the ‘unsubscribe’ link at the bottom of any email you receive from us, or by notifying us directly.

6.0 Confidentiality

6.1 As part of your Membership, Interactive Minds will share with you various assets including videos, mp3 files, worksheets and templates via the Online Membership Portal and our Snapshot Update emails. These assets;
6.1.1 Remain the property of Interactive Minds and are copyright by Interactive Minds. 
6.1.2 Are not to be shared publicly or privately with any other individual or company.
6.2 From time to time as part of our online sessions, you may receive information about other members, their employers and their marketing activities. This information is to remain confidential with the members of Interactive Minds. No part of these conversations, messaging or videos are to be shared publicly or privately in any way. If you wish to share learnings you have experienced via a blog, article or other, please first get permission in writing from Interactive Minds via [email protected]

7.0 Conduct

7 .1 Interactive Minds does not take any responsibility or liability whatsoever for disputes between Members.
7.2 There are sections of our Online Membership Portal that are accessible to logged in Members and website visitors. These sections may include course information, video content, message boards and the ability to direct message other Members. You will also log in to Zoom (or an equivalent video conferencing tool) to participate in the online sessions. As a Member, you give authority for some or all of your profile data to be made public. When accessing those sections, you must not:
7.2.1 harass, abuse or harm other Members, send spam or other unwelcomed communication to other Members
7.2.2 act in an unlawful, abusive, defamatory, discriminatory or otherwise objectionable manner; or
7.2.3 infringe the intellectual property rights of others, including those of Interactive Minds, Members or third parties.
7.2.4 use offensive language or act in any way deemed to be unprofessional.
7.3 Should you attend an Interactive Minds Event, you must abide by our Event Terms. Without limiting the Event Terms, you acknowledge that Interactive Minds may film and photograph every event. You consent to being filmed or photographed by Interactive Minds (or its representatives) and to Interactive Minds using your name, likeness, image and/or voice in such photographs or films for the purpose of promoting our events, services and products. No remuneration is payable for such use.
7.4 We may revoke your Membership for any reason, including for breach of these Terms or for bringing Interactive Minds into disrepute.

8.0 Limitation of Liability

8.1 To the extent permitted by law, we exclude all conditions and warranties relating to your Membership.
8.2 Where our liability cannot be excluded, such as in relation to Consumer Guarantees under the Australian Consumer Law or other prescribed terms under legislation, our liability for breach is limited to the Membership Fees paid by you.
8.3 Through your involvement in the Membership, you may receive recommendations from Interactive Minds, trainers  and industry peers which are advisory in nature. Not all recommendations will be relevant to your business or situation and something that worked for one company may not work for another. You bear sole responsibility for the use and implementation of this information in your actions. You agree to forever indemnify and hold harmless all participants, trainers, partners and organisers of the Membership from and against any loss, cost or expense resulting from your activities related to the subject matter in this document and in The Membership Program.

9.0 Miscellaneous 

9.1 These Terms shall in respects be governed by the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts in Queensland to determine any matter or dispute which arises under these Terms.
9.2 If you are not fully satisfied with the services you have received (at any stage) we expect you to let us know at the first available point so we can work with you to rectify your concerns.
9.3 It is the Member's responsibility to ensure that suitable technology is available and working to access elements of this membership as outlined above. Interactive Minds will do our best to use programs and technology which are broadly available and can be freely accessed by Members for the purpose of accessing this membership.
9.4 If any provision of these Terms is deemed invalid or unenforceable, all or part of that provision will be severed from the Terms and will not affect the enforceability of the remaining provisions of the Terms.
9.5 No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert any right under the Terms shall not constitute a waiver of such right.
9.6. These Terms constitute the entire agreement between Interactive Minds and you in relation to Membership.


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